ai

The business of making decisions

Settling a claim. Underwriting a policy. Serving a customer. Every step in insurance is a decision and every decision shapes trust. From quote to claim, insurers operate in a continuous…

Meet the Scope Creep Kraken

The following article was originally published on Tim O’Brien’s Medium page and is being reposted here with the author’s permission. If you’ve spent any time around AI-assisted software work, you…